Vertex Vehicle Specialists (VVS)

Effective Date: 14/02/2026

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1. Who We Are

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Vertex Vehicle Specialists (“VVS”, “we”, “our”, or “us”) is an independent automotive preservation and detailing service operating in East Anglia, United Kingdom.

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If you have any questions about this Privacy Policy or your personal data, you can contact us at:

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Email: enquiries@vertexvehiclespecialists.co.uk

Location: Peterborough, United Kingdom

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2. What Information We Collect

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We may collect and process the following types of personal data:

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Information You Provide Directly

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• Full name

• Email address

• Phone number

• Vehicle information (make, model, condition, service request)

• Any additional information submitted through our consultation form

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Information Collected Automatically

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• IP address

• Browser type and device information

• Website usage data (via Wix analytics tools)

• Cookies (see Section 7)

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We only collect information necessary to respond to enquiries and deliver our services.

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3. How We Use Your Information

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We use your personal data to:

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• Respond to consultation enquiries

• Communicate regarding services

• Provide and manage our automotive services

• Maintain internal business records

• Improve our website and user experience

• Comply with legal obligations

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We do not sell, rent, or trade your personal information.

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4. Lawful Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

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• Legitimate Interest – to respond to enquiries and operate our business

• Consent – where you voluntarily submit information via our contact form

• Legal Obligation – where required for tax, accounting, or legal compliance

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5. How We Store and Protect Your Data

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Our website is hosted on the Wix.com platform. Wix provides us with secure online infrastructure to store your information.

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Your data may be stored through:

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• Wix data storage

• Secure email systems

• Encrypted cloud services where necessary

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We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

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6. Data Retention

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We retain personal data only for as long as necessary:

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• To respond to enquiries

• To provide services

• To comply with legal and accounting requirements

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When no longer required, data will be securely deleted.

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7. Cookies

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Our website uses cookies to:

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• Enable core site functionality

• Analyse site traffic and performance

• Improve user experience

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You can control cookie preferences through your browser settings.

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For more information about cookies, you can visit www.allaboutcookies.org.

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8. Sharing Your Information

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We may share your information only when necessary:

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• With service providers who assist in operating our website (e.g., Wix)

• With professional advisers (accountants, legal advisers)

• Where required by law

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We do not share your data for marketing or third-party advertising purposes.

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9. Your Rights

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Under UK data protection law, you have the right to:

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• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent where applicable

• Object to certain types of processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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ICO website: https://ico.org.uk

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To exercise any of these rights, please contact us via email.

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10. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. The latest version will always be available on this page.